Jawharat Al-Ibtikar Al-Mumayyaza ("Jawharat.Sa," "we," "us," or "our") is a **Digital Service Center** committed to delivering powerful digital solutions across over 20 vital sectors[cite: 30, 88, 89]. As a **strategic technology partner** [cite: 50, 63], we understand the importance of **securing and protecting business data**. This policy describes how we collect, use, and protect the information you provide when using our website and services.
2. Information We Collect
We collect information necessary to provide our Core Digital Solutions and manage business relationships:
**Personal Identification Information:** When you use the "Get Started" or "Contact Us" forms, you provide your name, email address, and phone number[cite: 6, 121, 124].
**Professional Information:** Details about your business needs, sector, and operational challenges provided during consultation requests or project discussions (e.g., related to **Custom Software Architecture**, **Digital Transformation Strategy**, or **ERP & System Integration**)[cite: 52, 53, 60].
**Technical Data:** We may automatically collect information about your device, IP address, and how you interact with our website to ensure competitive longevity.
3. How We Use Your Information
We use the collected data for the following purposes, essential to our function as a Digital Service Center:
To respond to inquiries and provide **sector-specific solutions** and **strategic roadmap consulting**[cite: 54, 63].
To deliver our core services, including building bespoke digital platforms and managing IT infrastructure for seamless operations[cite: 52, 57].
To ensure the security, scalability, and resilience of the digital environments we manage[cite: 50, 57].
To send updates and insights on digital innovation and strategic technology adoption if you subscribe to our newsletter[cite: 155].
4. Data Sharing and Disclosure
We do not sell or rent your Personal Information to third parties. We may share information only when necessary to fulfill our service commitment:
**Service Providers:** We may share data with trusted partners who assist us in operating our website, conducting our business (e.g., **Cloud & Global Infrastructure** providers), or servicing you, provided those parties agree to keep this information confidential.
**Legal Compliance:** We may disclose information where required by law or government requests, particularly given our location in the Kingdom of Saudi Arabia (KSA)[cite: 139].
**Business Transfers:** In the event of a merger or acquisition, your information may be transferred to the new entity to maintain service continuity.
5. Data Security
As a provider of **future-ready partnership** solutions focused on **data protection**, we implement robust security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. We utilize security protocols appropriate for a company specializing in Custom Software Architecture and Cloud Infrastructure[cite: 52, 56].
6. Third-Party Links and Services
Our website may contain links to third-party sites or partners (such as Carrefour, Amazon, or noon in our portfolio)[cite: 74, 75, 71]. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
7. Your Rights and Choices
You have the right to:
Review and request corrections to any Personal Information we hold about you.
Unsubscribe from any marketing communications or newsletters you may have signed up for[cite: 157].
Request deletion of your data, subject to legal and contractual obligations related to our ongoing services.
8. Contacting Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at our headquarters location in Jeddah: